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Multi-housing Communities Use Mystery Shoppers to Evaluate, 4/28/2009

Multi-family communities are not new to mystery shopping Big multi-housing companies have been shopping since the 1980's. "The majority of owners/managers want to know the quality of customer service of a leasing agent, the state of amenities at the property and the general appearance of the property," Brad Holdgreve, vice president of sales at Corporate Research International tells MHN.

Corporate Research International is pleased to serve as a resource for the media. Please contact us at mediarelations@corpri.com and we will respond to your inquiry promptly.

"Corporate Research International allows us to see what is going on in the field regarding our efforts to maintain brand value. Having them shop our sites on a regular basis allows us to identify problems early and resolve them before they become issues for our customers."

Ron Frisk, VP of Business Ventures & Capital projects